Telangana Northern Power Distribution Company Limited (TGNPDCL) has received the 14th Innovation with Impact Award for DISCOMs for using digital and advanced technologies to improve power-distribution reliability and consumer services in northern Telangana.
The award was presented at the 14th Innovation with Impact Awards for DISCOMs, held during the 20th India Energy Summit organised by the Indian Chamber of Commerce in New Delhi. TGNPDCL Company Secretary K. Venkatesham received the award on behalf of the distribution company.
The recognition was presented again to TGNPDCL chairman and managing director Karnati Varun Reddy at the company’s corporate headquarters in Nakkalagutta, Hanamkonda, on Saturday. Reddy said the company was extensively adopting advanced technologies across its distribution network to provide improved, reliable and quality power supply to consumers.
Among the systems being implemented is the Real-Time Feeder Monitoring System, which allows electricity feeders to be monitored continuously. TGNPDCL is also using supervisory control and data acquisition-based monitoring, assessing feeder-load conditions and responding to power interruptions, according to the company.
The distribution company said these systems are intended to improve operational efficiency, identify faults more quickly and support faster restoration of supply. Other technologies being used include Fault Passage Indicators, digital monitoring systems, drone-based inspections, Geographic Information System mapping and Automatic Meter Reading.
TGNPDCL is also deploying AI-powered consumer chatbots and digital grievance-redressal systems. The company said these tools are being used to simplify consumer services, provide real-time information, process complaints and monitor the performance of field-level staff.
The award announcement also highlighted the growth of renewable-energy capacity in the company’s area of operation. Installed renewable-energy capacity increased from 1,784 MW in 2024–25 to 2,126 MW in 2025–26, according to figures cited by Reddy.
Rooftop solar capacity rose from 80.17 MW in 2024–25 to 143.92 MW in 2025–26, an increase of approximately 79.5 per cent. TGNPDCL said it was encouraging solar adoption, expanding rooftop installations and using information-technology systems to streamline applications and promote renewable-energy use.
The company said its ongoing focus was on maintaining round-the-clock power supply, responding promptly to complaints, reducing the duration of interruptions and improving maintenance efficiency. It did not provide a separate timeline for completing the technology deployments or quantify the reduction in outages resulting from the systems.
