Bihar Police is preparing to launch a Track Me feature on the 112 India app that will allow Dial 112 personnel to monitor travellers during their journeys and check on their safety every 15 minutes until they reach their destinations. The public rollout is planned before Diwali, according to police sources cited by the Times of India.
The feature is being developed under the Emergency Response Support System, which operates the Dial 112 emergency service in Bihar. A trial of the system has already begun, and the planned digital facility will extend the police’s existing safe-journey support beyond its current offline process.
Under the proposed system, users will be able to activate Track Me through the 112 India app and enter details including their starting point, destination, mode of transport and estimated travel time. Once the journey is activated, Dial 112 personnel will monitor the route and contact the traveller every 15 minutes to check whether they are safe.
The calls will continue until the traveller reaches the destination or the journey is completed. The system is intended to provide an additional layer of security for people travelling alone and for those using routes where they feel unsafe. By collecting journey information in advance, the service will also give emergency-response personnel details about the expected route and travel duration.
Dial 112 emergency response vehicles deployed along the traveller’s route will be alerted in advance after the feature is activated. This is designed to help personnel respond more quickly if the traveller requires assistance during the journey. The report did not specify the number of vehicles that will be linked to the system or the precise process that will be followed if a traveller does not respond to a scheduled safety call.
At present, Bihar has a safe-journey facility for women that works through an offline process. A woman travelling alone or feeling unsafe can call Dial 112 and provide her starting point, destination, mode of transport and expected travel time. Police personnel then remain in contact with her and monitor the journey.
The proposed app-based facility will make a similar service available through a digital process and is expected to cover travellers more broadly. Its operation will depend on users entering accurate journey details and on emergency personnel being able to track the route and maintain contact during the trip.
Police have not announced a final public launch date, but the feature is expected to be made available before Diwali. The ongoing trial and the integration of traveller information with Dial 112 vehicles are the next reported steps before the service is opened to the public.
