Upzy House Hyderabad, a dedicated facility for gig workers, has opened on High-Tension Line Road in Kondapur, offering rest areas, meals, healthcare and basic amenities to workers serving delivery, e-commerce and doorstep-service platforms across Cyberabad.
The centre was inaugurated on Friday and offers air-conditioned seating, hygienic washrooms, breakfast, lunch and dinner, mobile charging facilities and recreational spaces. Workers associated with Swiggy, Zomato, Zepto, Blinkit, Amazon, Flipkart, BigBasket, JioMart, Rapido and Urban Company can apply for membership.
Membership costs Rs 99 a week or Rs 349 a month. The facility also provides free doctor consultations between 9 am and 5 pm, along with table tennis, carrom and chess areas. A private lounge for women gig workers includes clean toilets and designated waiting space.
Upzy House co-founder Anil Rachamalla said the centre was planned after a six-month on-ground study involving 4,163 gig workers in Kondapur and surrounding dark-store clusters. According to the study, 68% of the workers surveyed spent more than 10 hours on the roads every day and faced difficulties because of inadequate access to basic amenities.
The findings point to a largely invisible layer of Hyderabad’s urban infrastructure: the informal and semi-formal spaces used by workers between deliveries. Gig workers spend long periods moving through commercial districts, residential neighbourhoods and arterial roads, but their work environments are generally organised around delivery demand rather than access to toilets, food, seating or healthcare.
Rachamalla said the absence of such facilities was a major deterrent to women entering the gig economy. The women-only lounge at Upzy House is intended to address concerns around sanitation, safety and waiting spaces, although the centre’s membership model means access is linked to a paid facility rather than a citywide public service.
The Kondapur location places the facility close to one of Hyderabad’s largest concentrations of technology offices, high-density housing, restaurants, dark stores and app-based delivery activity. That proximity could allow workers to take breaks without travelling far from the areas where they receive assignments. However, the available information does not establish how many workers the centre can accommodate, whether similar facilities are planned elsewhere or how membership uptake will be monitored.
The inauguration was attended by Aditya Vuchi, CEO of Upzy House, Serilingampally MLA Arekapudi Gandhi and former Chevella MP Dr G. Ranjith Reddy. The centre’s launch comes as app-based delivery and service workers become increasingly visible in the daily functioning of Hyderabad’s neighbourhoods, while remaining dependent on private businesses, restaurants and public streets for breaks during long shifts.
For now, Upzy House represents a private response to a gap in worker-support infrastructure in Cyberabad. Its next operational milestone will be the use of the membership facility by gig workers across the listed platforms and the expansion, if any, of similar services beyond Kondapur.