Passenger Experience

Mumbai Airport Duty Free Pre Booking For Travellers

Mumbai’s international airport is introducing a digital pre-booking system for duty-free shopping, allowing passengers to select and reserve products before…

2 months ago

Kolkata Flight Delay Impact Raises Aviation Concerns

A prolonged delay on a Bengaluru–Kolkata flight has drawn attention to operational inefficiencies affecting passengers arriving in Kolkata, highlighting how…

2 months ago

Jaipur Airport Overflows As Delhi Flights Diverted

A surge in flight diversions from Delhi to Jaipur triggered an unusual passenger movement chain over the weekend, with several…

2 months ago

Patna Airport Upgrades Improve Passenger Services

Patna’s primary aviation hub has introduced a set of passenger-focused upgrades, including an affordable café and enhanced high-speed internet services,…

2 months ago

Bengaluru Airport Contactless Travel Trials Begin

Trials of contactless systems at the international terminal are positioning Bengaluru airport contactless travel as a key step towards modernising…

2 months ago

Chennai Metro Phase II Facilities Include Paid Area Washrooms

Chennai’s expanding metro network is set to introduce improved passenger amenities, with plans to include washroom facilities within the paid…

2 months ago

Chandigarh Aviation Hub Attracts Premium Retail Expansion

Chandigarh’s airport ecosystem is witnessing a shift towards premium, experience-led retail with the entry of footwear brand Rosso Brunello into…

2 months ago

Patna Airport Upgrades Passenger Amenities With Wifi

Passenger amenities at Jay Prakash Narayan International Airport are being incrementally upgraded with the introduction of an improved Wi-Fi network…

2 months ago

Indian Railways Enhances Kerala Train Dining Experience

Indian Railways has introduced airline-style meals on its premium trains operating in Kerala, including the Vande Bharat Express. This initiative…

12 months ago

IRCTC Introduces E-Pantry Service on Mail and Express Trains

The Indian Railway Catering and Tourism Corporation (IRCTC) has introduced the E-Pantry service on mail and express trains. This initiative…

1 year ago