The Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) will hold its monthly grievance redressal meeting across all 15 zones of the city on Saturday, October 10, from 10 am to 1 pm, giving residents an opportunity to raise service-related complaints directly with board officials.
The meetings will be presided over by a Superintending Engineer, according to information reported by DT Next. CMWSSB has requested members of the public to participate and submit petitions on issues affecting their neighbourhoods.
Residents can raise complaints related to drinking water supply and sewerage services during the meeting. The grievance process will also cover concerns involving water and sewer tax, pending new water connections and pending new sewer connections.
The zonal format allows residents to take their complaints to the board’s local administrative structure rather than relying only on routine complaint channels. The announcement, however, does not specify separate venue details for each zone.
The meeting will also provide information on rainwater harvesting and its maintenance. The subject is relevant to household and institutional water management, particularly as residents address both water supply and drainage-related concerns through the city’s water and sewerage agency.
CMWSSB is responsible for water supply and sewerage services in Chennai, and its grievance meetings serve as a direct interface between residents and officials overseeing these systems. Residents attending the October 10 session can submit petitions covering the listed civic-service issues and seek responses from the board’s representatives.
The meetings are scheduled to run from 10 am to 1 pm across all 15 zones on Saturday. Further details on the locations of individual zonal meetings were not included in the announcement.
