Bihar Police is preparing to launch a ‘Track Me’ feature on the 112 India app that will allow Dial 112 personnel to monitor travellers’ journeys and check on their safety every 15 minutes until they reach their destination. The public rollout is planned before Diwali, according to police sources cited by the Times of India.
The feature is being developed under the Emergency Response Support System, which operates Dial 112. A trial has already begun, with the proposed service intended to provide an additional layer of security for people travelling alone or using routes where they feel unsafe.
Under the system, users will be able to activate the ‘Track Me’ option on the app and enter details including their starting point, destination, mode of transport and estimated travel time. Once the journey is activated, Dial 112 personnel will monitor the route and contact the traveller every 15 minutes to check on their safety.
The calls will continue until the traveller reaches the stated destination or the journey is completed. The feature is designed to connect routine journey monitoring with the state’s existing emergency response network rather than operate as a separate safety service.
Dial 112 emergency response vehicles positioned along the traveller’s route will also be alerted in advance. According to the report, this will allow personnel to respond more quickly if the traveller requires assistance during the journey. The effectiveness of the system will depend on how accurately route and travel-time information is entered and how the monitoring process is managed by emergency response personnel.
The proposed digital facility builds on an existing safe-journey service available to women through an offline process. At present, a woman travelling alone or feeling unsafe can call Dial 112 and provide her starting point, destination, mode of transport and expected travel time. Police personnel then remain in contact with her and monitor the journey.
The app-based feature would extend that arrangement to a wider group of users and make the process available through a digital interface. It would also give emergency response teams advance information about a traveller’s route, allowing vehicles deployed in the area to be notified before assistance is requested.
Police have not yet announced the final public launch date or detailed the full operating protocol for missed check-in calls, changes in route or journeys that take longer than estimated. The feature remains under trial, and its public availability is planned before Diwali, according to the report.
