The Bengaluru South City Corporation has directed marshals and junior health inspectors to clear around 1,000 garbage-related issues within 10 days after an artificial intelligence-enabled survey identified civic problems across 150 km of roads.
The deadline was issued by Corporation Commissioner K.N. Ramesh at a workshop organised to familiarise field officials with the new system. The pilot survey was carried out last month using a vehicle fitted with an AI camera and covered arterial and sub-arterial roads within the corporation’s jurisdiction.
The survey generated about 2,000 tickets for civic issues, including garbage blackspots, potholes, footpath encroachments, construction waste and unauthorised optical fibre cables. Around 1,000 of these tickets related to garbage and blackspots, according to the corporation.
The surveyed 150 km represents less than half of the corporation’s 311-km road network. The system has assigned the identified issues to concerned personnel through the ‘Anveshak’ mobile application, which is being used to track the response at field level.
Officials have been instructed to visit the locations and upload geo-tagged photographs taken within 50 metres of the identified spots to close the tickets. The requirement creates a documented link between the reported problem, the field inspection and the claimed resolution.
Mr. Ramesh said the technology would help the corporation document its work transparently and identify civic issues proactively, before residents lodge complaints. The approach marks a shift from relying primarily on citizen reports to using regular road surveys to detect and assign civic problems.
The corporation said the AI-powered survey will be repeated every 30 days. The recurring surveys are intended to verify whether existing issues have been resolved and identify new ones across the areas covered by the system.
The pilot was implemented in collaboration with a private company. The corporation has not yet taken a decision on expanding the system beyond the pilot area or across the remaining road network. Its immediate test will be whether field officials complete the 10-day response and whether the geo-tagged evidence supports the closure of the identified tickets.
