Bengaluru North City Corporation has asked residents to report violations in bulk-waste collection and monitor local waste operations as it works to close gaps in door-to-door collection following the transfer of waste management responsibilities to city corporations.
The corporation said unauthorised collection of bulk waste by domestic door-to-door collection vehicles was overloading auto-tippers. This forces the vehicles to make multiple trips to unload waste and can disrupt collection from households assigned to their routes, officials said.
Commissioner Pommala Sunil Kumar said citizens could report cases in which bulk waste generators hand over waste to domestic collection vehicles instead of authorised bulk-waste transporters. The corporation will initiate action against defaulting bulk-waste generators, he said.
Residents can report solid-waste-management violations during the corporation’s special phone-in programme held on Tuesdays. Complaints can be submitted on 9480685705 or 080-22975936 and 23636671.
Bengaluru North City Corporation has identified 1,299 bulk waste generators, of which 182 have registered with the Central Pollution Control Board and 48 have in-situ waste-processing facilities. Bulk waste generators include establishments producing more than 100kg of waste a day, apartments with more than 100 units, properties consuming more than 40,000 litres of water a day, and properties exceeding 5,000 square metres in area or 20,000 square metres of built-up area.
The corporation has also asked resident welfare associations to monitor waste-management operations, including the attendance and timings of personnel at mustering points. Each ward has two such points: one for pourakarmikas and another for garbage collection vehicles. Officials have been instructed to facilitate citizen access to these locations, Kumar said.
Residents can scan division-wise QR codes available on the corporation’s social media handles to obtain contact details of the auto-tipper driver and supervisor assigned to their block. The system will show which auto-tipper collects waste and which pourakarmikas are assigned to a particular road, allowing residents to coordinate with the designated personnel and report service gaps.
The corporation has also deployed four Prahari vehicles to monitor stretches prone to illegal dumping. Equipped with dashcams, the vehicles send updates to officials about dumping activity. Kumar said the system would help officials clear identified spots and determine whether garbage accumulation was linked to gaps in door-to-door collection.
The measures follow the transfer of waste collection and transportation responsibilities from Bengaluru Solid Waste Management Ltd to city corporations in August. Bengaluru North City Corporation has since prepared division-wise micro plans based on local requirements. Each auto-tipper has been assigned approximately 750 to 1,000 households, with routes determined by the number of households, road networks, waste-collection requirements and the time needed to complete each route.
