Residents of Ajnara Homes society in Greater Noida protested late on Wednesday after delivery personnel, domestic workers and other service providers were reportedly stopped from entering the premises, forcing residents to collect online orders from the gate.
The dispute has affected a society where more than 4,000 families live. Residents told Navbharat Times that entry for delivery workers, carpenters, electricians, domestic helpers, cooks and cleaning staff has allegedly been blocked repeatedly. According to the report, access was stopped three to four times within a week.
The restrictions have disrupted the delivery of goods ordered online, with residents having to go to the society gate to collect parcels. Some residents also reportedly approached security personnel themselves and requested that delivery workers be allowed inside, but said their requests were not addressed.
Residents gathered inside the society late on Wednesday after visitors and delivery personnel were allegedly denied entry. The report said an attempt was made to obtain the management’s response, but no response was received. The supplied account does not include a statement from the society management explaining the basis, duration or scope of the restrictions.
The dispute is also linked in the report to unpaid maintenance charges. It said several residents allegedly had maintenance dues pending for years, and that the lack of upkeep was contributing to difficulties in the complex. The report did not specify the total amount of outstanding dues or explain whether the entry restrictions were formally connected to individual accounts or applied across the society.
Residents have further alleged that the society’s online complaint facility has been blocked. If accurate, the restriction would prevent residents from registering flat-related complaints through the application and require them to visit the maintenance office in person. The report did not establish whether the facility was disabled for all residents, temporarily unavailable or restricted for another reason.
Police were reportedly approached after the late-night dispute. According to the account, entry arrangements were restored after residents complained to the police, although residents said the broader problem remained unresolved even after the complaint. The report does not provide details of a written police order, the police station involved or any formal action taken against the management or security agency.
The episode places access to everyday household services at the centre of a wider apartment-governance dispute. In a large gated society, entry rules affect not only deliveries but also domestic work, repairs, food services and cleaning arrangements. The immediate issue remains whether access restrictions were authorised, how they were communicated to residents and what mechanism is available for resolving maintenance and security disputes. The next steps from the society management and police authorities were not specified in the report.
