The Bengaluru South City Corporation has ordered marshals and junior health inspectors to clear around 1,000 garbage-related issues within 10 days after an artificial intelligence-based survey identified them across 150 km of roads.
The directive was issued by Bengaluru South City Corporation Commissioner K.N. Ramesh at a workshop organised to familiarise civic personnel with the new monitoring system. The pilot survey was conducted last month using a vehicle fitted with an AI camera and covered arterial and sub-arterial roads.
The surveyed stretch represents less than half of the corporation’s 311-km road network. The system generated about 2,000 tickets for civic problems, including garbage blackspots, potholes, footpath encroachments, construction waste and unauthorised optical fibre cables. Around 1,000 of these tickets related to garbage and blackspots, according to the corporation.
The issues have been assigned to the relevant personnel through the corporation’s ‘Anveshak’ mobile application. Officials must visit each location and upload geo-tagged photographs taken within 50 metres of the identified spot before a ticket can be closed.
The process places verification of cleanup at the centre of the corporation’s response. Instead of relying only on a complaint being marked as resolved, the system requires field personnel to document the location through photographs linked to geographic coordinates. The corporation said this would help record civic work more transparently.
Mr. Ramesh said the technology would enable the corporation to identify and document civic problems proactively, including issues that residents may not yet have reported. The survey therefore expands monitoring beyond the conventional complaint-based system, at least within the areas covered by the pilot.
The corporation said the AI-powered survey would be repeated every 30 days. The repeated assessments are intended to verify whether existing problems have been resolved and identify new civic issues on the surveyed roads.
The survey’s findings also show that garbage is only one part of the road-level maintenance burden being recorded. Potholes, encroachments, construction waste and unauthorised optical fibre cables were included in the same ticketing system, creating a broader inventory of problems affecting public spaces and road corridors.
The 10-day deadline applies to the approximately 1,000 garbage-related tickets identified during the pilot. The corporation has not yet taken a decision on whether to expand the AI-enabled system to the remaining roads in Bengaluru South or across its full network. The next 30-day survey is expected to provide the corporation with a further assessment of unresolved and newly identified issues.
